Right of withdrawal

Right of Cancellation

You have the right to cancel this contract within 14 days without giving a reason.

The period of cancellation is 14 days from the day the contract is signed.

In order to exercise your right to cancel, you must provide us with a clear statement (e.g. a letter send by post, fax or email) about your decision to cancel this contract.

The cancellation should be addressed to:

THERMOLINE HOME CONSULTING S.L.

Calle Paris 157
03177 San Fulgencio / Alicante / Spanien

Phone: +49 (0)160 7060 601
Mobile phone: +49 (0)160 7060 601
E-mail: office@thermoline-home.com

You may, but do not have to, use the enclosed sample cancellation form.

To ensure the cancellation period is upheld, it is sufficient to inform us of your decision to exercise the right of cancellation before the cancellation period has elapsed.

Results of cancellation

If you cancel this contract, we are obliged to reimburse all payments that we have received from you, including delivery costs (excluding additional costs which arose from your selection of a delivery method other than the one we offered as the cheapest standard delivery option) immediately, and within a maximum of 14 days after we receive notice of your decision to cancel this contract. We will use the same payment method for reimbursement that you employed for the original transaction, unless we have expressly agreed upon another method; under no circumstances will any charges arise from this reimbursement.

If you requested for the service to start within the cancellation period, you are obliged to pay us an appropriate sum, which corresponds to the proportion of the services already provided up to the point at which you inform us of the decision to exercise the right to cancel with regard to this contract, in comparison with the overall scope of the services agreed upon in the contract.